Skip to main content

Vacatures voor jou

Job ID
EEMENA00617
Locatie(s)
Abu Dhabi, Verenigde Arabische Emiraten
Contract Type
Full Time
Bedrijfseenheid
Pontoon
Team
Human Resources
Solliciteer nu

MSP Recruitment Team Lead

About the role

The MSP Recruitment Team Lead manages and is directly responsible for delivering consultative solutions for tactical/operational service delivery for the dedicated MSP account. Optimizes service to the client in a high quality, cost-effective manner for multiple locations. Oversees, plans, directs and controls phases of the MSP account in order to increase productivity and encourage program growth within a fair and competitive environment. Travel will be required. Works under minimal supervision.

What you’ll be doing

· Responsible for client operations and service aspects as well as for the implementation, direction, quality and compliance program adherence, and management of a Managed Service Program (MSP) with multiple sites and suppliers.

· Builds relationships with key decision makers at MSP organization and client enterprise. Establish and maintain rapport with the client. Acts as key contact for overall program management for their specific region/span of control.

· Engages Adecco resources (subject matter experts) and divisions in support of customer objectives. Engages non-Adecco resources in the labor supply chain in order to optimize client's workforce.

· Drives program evolution while keeping with client's strategic needs and expands program nationally and globally in cooperation with client. Coordinates, communicates and leads the change management efforts related to the MSP, both within Adecco and the client.

· Provides customer with regular updates regarding the MSP, including latest industry trends, best practices internally and externally as well as potential program enhancements.

· Provides assigned resources adequate oversight, training and leadership to ensure they reach potential. Acts as the day-to-day escalation contact for Program Consultants within the account. Designs and implements a team-results oriented culture, reinforcing collective results over individual results.

· Supports MSP (Managed Service Program) to ensure that financial goals and objectives are met or exceeded while ensuring full compliance on all Adecco policies and procedures. Works with Business Analyst and other applicable resources to provide accurate, timely and complete performance analyses. Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program.

· Manage a yearly budget and P&L, including ability to provide monthly commentary on the financial position giving insight into status of achieving financial targets. Taking responsibility to challenge unknown costs, deliver revenue, margin and growth vision.

· Assists in the development and implementation of approved business plans for assigned skill sets or business units to maintain/expand sales. Reviews sales activity and recommends improvement programs as required. Develops and maintains knowledge of economic trends and changes affecting businesses.

· Oversees and maximizes use of VMS technology to ensure optimum, cost-effective, timely and high quality results.

· Conducts/participates in sales presentations and prepares and/or coordinates the preparation of proposals for new/expanded business.

· Survey clients regarding perception of service. Visits clients to emphasize quality and service. Identify opportunities for further growth of existing accounts.

· Responsible for delivery of a quality program to include participation in the program QBR’s (Quality Business Reviews) with client as well as supplier community. Satisfies quality metrics that are established for the program and ensures supplier adherence to quality standards and compliance requirements.

· Supports the Program Director and/or Supplier Manager in the management of supplier relationships and partnership negotiations.

· Participates in special projects and performs other duties as assigned.

About you

EDUCATION AND EXPERIENCE REQUIREMENTS:

Education:

· Bachelor’s/Master’s degree or equivalent experience

Experience:

· Five (5) years’ work experience, with four (4) years in service level industry and a proven track record measured by increased responsibilities.

· Previous account management experience a must. Sales experience a preferred but not required.

· Six Sigma certification: Lean Certification and/or Green Belt required.

KNOWLEDGE, SKILLS & ABILITIES:

· Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation situations.

· Ability to proactively establish and maintain effective working relationships across the organization.

· Ability to own the P&L within a business and to optimise opportunities in order to increase account growth.

· Proficient with Microsoft Office products, including Word, Excel, Access, PowerPoint and Outlook.

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 28-01-2024

Solliciteren

Leer ons kennen

We denken niet in hokjes - we denken er buiten. We bieden innovatieve oplossingen voor talent, die helpen om de welvaart van economieën, samenlevingen en de markten van onze klanten te stimuleren. Constant plannend voor slimmere, betere, grotere oplossingen die helpen bij het beheren van de workforce van onze klanten. Herdenk je weg vooruit met Pontoon.

Groeimindset

We koesteren onze krachtige ondernemerscultuur en bouwen deze verder uit, zodat we onze klanten de oplossingen kunnen bieden die ze nodig hebben om hun grootste uitdagingen op te lossen. We zetten ons in voor het leren en de ontwikkeling van onze collega's en de vaardigheden waarover ze beschikken, zowel individueel als collectief.

Mensen op de eerste plaats

We hebben een diverse, gelijke en inclusieve cultuur van mensen uit alle lagen van de bevolking (bijv. ongeacht geslacht, etniciteit, levensstijl, beperking of leeftijd), waarbij de gezondheid en veiligheid van onze mensen voorop blijft staan.

Collectieve Mentaliteit

We streven naar een mentaliteit van één bedrijf, één cultuur, maar we zijn ons bewust van onze verschillen. We werken samen aan ons gemeenschappelijke doel - De toekomst voor iedereen te laten werken.

  • Spelwisselaar
    Jij bent een revolutie. Wees de creatieve kracht achter innovatie en verandering.

    10
  • Groeihacker
    U ontgrendelt onbeperkt potentieel. Wees de vooruitdenker voor onze klanten en hack hun voortdurend evoluerende behoeften.

    8
  • Strijder
    U bent verantwoordelijk en resultaatgericht en kunt buiten de kaders denken.

    10
  • Speel Collectief
    U bent van essentieel belang voor onze collectieve excellentie, door een teamspeler te zijn die het leuk vindt om doelen te bereiken.

    9
  • Voogd
    U bent de verdediger van inclusiviteit. Wees een rolmodel dat leidt met mededogen en zorg.

    9
Traits are on a scale of 0 to 10

Succes Profiel

Zijn wij de juiste match voor elkaar? Bekijk de eigenschappen waar we naar op zoek zijn.

Beloningen

Flexibiliteit om te werken op de manier die u het meest productief, wendbaar, zelfverzekerd en inzichtelijk maakt.

Autonomie om professionele, geïnformeerde beslissingen te nemen.

Betekenisvol werk dat het leven van mensen verandert

Continue leertrajecten, mentoring en loopbanen die divers en dynamisch zijn.

Specifieke lokale voordelen en beloningen op maat van elk land (vakantieregelingen, gezondheidszorg en meer).

Gerelateerde banen

Word lid van onze internationale Talent Community

Als de kans zich voordoet, zorg er dan voor dat je dit direct meekrijgt! Voer je gegevens in om lid te worden van onze Talent Community en meld je aan voor automatische job alerts.

In onze gebruiksvoorwaarden, cookiebeleid en privacybeleid wordt beschreven hoe we omgaan met de informatie die we over u verzamelen en toepassen en welke rechten u heeft. Door uw informatie in te dienen, erkent u dat u deze documenten hebt gelezen en stemt u in met het ontvangen van mededelingen en e-mailberichten van de Adecco Group.

Al aangemeld? Klik hier